Terms & Conditions

By creating an account, completing setup, or using any part of the KRZY Media Lab service ("the Service"), you ("Client") agree to these Terms & Conditions and to our Privacy Policy. If you do not agree, do not use the Service.

KRZY Media Lab provides done-for-you social media content creation, scheduling, and publishing on your behalf to platforms you connect (including Facebook and Instagram). Specific deliverables depend on the plan you select.

• You must provide accurate, current, and complete information during setup.
• You authorize KRZY Media Lab to publish, edit, schedule, and manage posts on the social accounts you connect.
• You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
• A linked Facebook Business Page is required for Instagram publishing. You confirm you have the rights to authorize publishing on any account you connect.

• You retain ownership of materials you provide (photos, videos, brand assets).
• You grant KRZY Media Lab a non-exclusive license to use, edit, adapt, and publish those materials for the purpose of delivering the Service.
• Content created by KRZY Media Lab on your behalf is licensed to you for use on your social channels for the duration of an active subscription.
• You represent that all materials you supply do not infringe any third-party rights and comply with platform policies and applicable law.

• Plans are billed monthly. If you start on a free trial, you will not be charged during the trial window; the plan auto-converts to paid afterward unless canceled.
• You can change or cancel your plan at any time. Cancellation stops future billing; previously paid amounts are non-refundable except where required by law.
• Late or failed payments may result in suspension of the Service.

Custom Quick Post requests require at least 24 hours notice. Each client receives one (1) one-time grace expedited Quick Post under 24 hours; subsequent under-24-hour requests are not guaranteed to be fulfilled at the requested time.

You agree not to use the Service to publish content that is illegal, hateful, deceptive, sexually explicit, or that violates any third-party rights or platform policies. KRZY Media Lab may refuse, edit, or remove any content at its discretion.

The Service depends on third-party platforms (e.g., Meta/Facebook/Instagram). KRZY Media Lab is not responsible for outages, policy changes, account suspensions, or any actions taken by those platforms.

The Service is provided "as is" without warranties of any kind, express or implied. We do not guarantee specific results, follower growth, sales, or reach.

To the maximum extent permitted by law, KRZY Media Lab's total liability arising out of or relating to the Service is limited to the amount you paid us in the three (3) months preceding the claim. We are not liable for indirect, incidental, consequential, or punitive damages.

Either party may terminate this agreement at any time. Upon termination, your access to the Service ends and KRZY Media Lab may stop publishing on your behalf. Sections that by their nature should survive termination will survive.

We may update these Terms from time to time. Material changes will be communicated in-app or by email. Continued use of the Service after changes take effect constitutes acceptance.

Questions about these Terms? Email admin@krzymedialab.com.